How to upgrade or downgrade your current plan

Change to a higher plan

When: Upgrading to a higher-priced plan is possible at any time and takes effect immediately.

How: This is currently not possible online — please contact support.

Note: The old Plus and Premium plans were deprecated at the end of 2023. Customers on those plans need to switch to one of the current plans.

Change to a lower plan

When: Downgrading to a lower-priced plan is possible at any time and takes effect at the end of the current billing period.

How: This is currently not possible online — please contact support.

Note: The old Plus and Premium plans were deprecated at the end of 2023. Customers on those plans need to switch to one of the current plans.

Cancel your subscription

You may cancel your subscription up to the last day before the renewal date.

For more information, see Payments.

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